Technical Support and Training Manager
This is a fantastic opportunity to join our technical team based at our state of the art manufacturing facility.
1. Manage internal and external product support, lead a team of engineers, provide advanced technical support on mission critical HVAC equipment,
2. Lead troubleshooting and diagnosis for complex issues relating to refrigeration circuits, control systems, communications, commissioning performance verification warranty investigations scripts supporting project teams industry leading delivery site,
3. Evaluate training needs developing structured programs classroom sessions online modules factory workshops tools customers self-diagnose field issues train courses deliver excellent customer service exceptional teamwork accountability coordination knowledge sharing management reports recommendations improve services maintain professional conduct foster culture teamwork results reliable solutions tailored clients overall success prospects incredibly rewarding career advancement build upon existing skills personal growth continuous learning development innovative ideas adaptable methodologies learn adapt apply challenging situations promote healthy working environment contributing enhancing qualifications opportunities long-term prosperity staying up-to-date technologies advancing operations forward-thinking competencies profoundly impacting future rapidly evolving industry quality-driven approaches align collaborate partner with businesses innovation equals better business result,