Overview
Senior Billing Specialist, EMEA — Dublin, Ireland (Hybrid: 3 days in-office p/week).
Job Level: L2.
Klaviyo is seeking a Senior Billing Specialist, EMEA who will actively contribute to the growth and development of our Accounts Receivable and Finance functions.
This role will work cross-functionally with teams like customer success, product, operations, systems, and sales to help establish a consistent customer journey.
You will support a balance of day-to-day operations, as well as contribute directly to improvements in operational processes, data entry, and technology.
You'll be highly self-motivated, dedicated, hardworking, and extremely organised.
Klaviyo is in a fast-paced, growing environment, and this role offers exciting challenges as we tackle new workstreams.
Come join us and help create a delightful experience for our customers.
How You Will Make a Difference
Review contract amendments and subscriptions to ensure accurate customer billing
Create high value transactions such as usage-based invoices
Confirm various customer billing terms and meet those criteria
Maintain a working knowledge of all standard processes to support and guide internal stakeholders as needed
Assist in month, quarter, and year end close cycles by reporting accurate data
Support in special Accounts Receivable and Accounting projects
Participate in testing for billing improvement projects
Identify opportunities to resolve challenges within the order to cash processes
Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up
Who You Are
2-3 years of billing experience within a SaaS organisation; experience with SOX is a plus
Experience in accounts receivable platforms; Stripe, Zendesk, Salesforce, NetSuite is a plus
Understanding of accounting principles
Experience supporting and testing billing system improvements
Comfortable with both following and developing process documents
Familiar with AI in work or personal projects and eager to learn fast; interested in responsibly exploring new AI tools and workflows to make work smarter and more efficient
Soft Skills
Able to thrive in a fast-paced, innovative environment with flexibility, proactivity, resourcefulness, and efficiency when interacting with internal and external stakeholders
Strong ability to collaborate effectively with others within and outside of Finance
Extremely organized with good project management skills
Ability to work independently, take initiative, organize workload, and manage time effectively
Strong attention to accuracy and detail
#LI-Hybrid #LI-JW1
We use Covey as part of our hiring and / or promotional process.
For jobs or candidates in NYC, certain features may qualify it as an AEDT.
As part of the evaluation process we provide Covey with job requirements and candidate submitted applications.
We began using Covey Scout for Inbound on April 3, ****.
Please see the independent bias audit report covering our use of Covey here.
Our salary range reflects the cost of labour in the country where the job post is advertised.
The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range in Local Currency:
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh).
We empower creators to own their destiny by making first-party data accessible and actionable like never before.
We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond.
To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers.
If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop).
We provide accommodations as needed.
Klaviyo is committed to a policy of equal opportunity and non-discrimination.
We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously.
We will never ask for payment, bank details, or personal financial information as part of the application process.
All our legitimate job postings can be found on our official career site.
Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.
If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.
You can find our Job Applicant Privacy Notice here and here (FR).
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