Program Leadership & ExecutionShape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.Team/Role OverviewAs a Program Group Manager, you'll be a core part of the team responsible for delivering and executing strategic programs for Citi's Custody and Fund Services. This role is central to bridge the gap between business, operations, and technology to enhance our product offerings and meet complex client needs.ResponsibilitiesHelp drive program management for a key strategic initiative, partnering closely with stakeholders across Product, Operations, and Technology.Collaborate with technology and business partners to effectively plan, prioritize, and elevate project deliverables.Provide regular updates to senior internal stakeholders.Take ownership of delivering a consistent and efficient operating model across all Citi regions.Develop high‑level strategic requirements and documentation, translating business needs into actionable business requirements or user stories.Drive the internal adoption of new technologies and strategic solutions across regions, ensuring all internal stakeholders are educated and aligned on the product vision.Represent the business by clearly articulating the strategic vision and benefits of the platform to clients, prospects, and consultants.Reinforce key product messaging through various channels, including RFP responses and client presentations.QualificationsDeep knowledge of the Custody and Fund Services industry, particularly within Global Custody services and the regulatory landscape in the UK and Ireland.A strong working knowledge of the broader securities services’ ecosystem (Front, Middle, and Back Office) is required.Proven experience delivering complex data and reporting projects in a technical and business‑focused environment.Demonstrated experience working on projects involving modern technology, architecture, and infrastructure is essential.Excellent ability to establish, build, and maintain effective working relationships at all levels of the organization.Strong client‑facing, presentation, and communication skills are critical for success in this role.Demonstrated ability to work independently as well as part of virtual teams to deliver on strategic outcomes. Strong collaboration, coaching, and organizational skills are a must.BenefitsBy joining Citi Dublin, you will have a business casual workplace with a hybrid working model (up to 2 days working at home per week), a competitive base salary (annually reviewed), and a host of additional benefits that support you and your family to be well, live well and save well.Job Family Group: Project and Program ManagementJob Family: Program ManagementTime Type: Full timePrimary Location Full Time Salary Range: €109,920.00 - €164,880.00Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please visit Accessibility at Citi.View Citi’s EEO Policy Statement and the Know Your Rights poster.
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