We are looking for a Reservations Agent to join our team 4 day working week
A little about the role:
You will be assisting and supporting the team taking reservations calls and email enquiries to the hotel for bedroom bookings at the hotel.
This role will involve delivering a high level of customer service, great attention to detail and working as part of a team.
We are looking for an ambitious, energetic & guest focused individual to join us.
Working Hours can vary on a shift pattern from plus one weekend a month upon completion of training.
Main Responsibilities:
Answering inbound calls for Hotel Bedroom Reservations
Responsible for inputting Hotel Bookings onto the hotel's various systems
Responding to email enquiries about hotel facilities and hotel availability in a timely manner
Daily Administration Tasks
Proactively sell hotel bedrooms, ensuring the opportunity to achieve secondary spend.
Working as Part of a Team
Excellent Employee Benefits and Career Opportunities working with us:
The Slieve Russell Hotel and Country Club is certified a Great Place to Work 2024
Benefits of working with us:
* Certified Great Place to Work for 3 Consecutive Years
* Best Place to Work 2024
* Best Menopause Champion Network 2024
* Excellent Employer by Failte Ireland 2023
* Investors in Diversity Bronze 2023
* Gold Awarded for our Environmental Sustainability in the Tourism Industry awarded by 50 Shades Greener
* Full training provided.
* Employee Discounts & Incentives
* Full nutritious meals Provided.
* Free use of Gym & Leisure Centre
* Active Employee Health & Wellbeing Programme - Yoga, Mindfulness,
* Employee assistance Programme - free confidential helpline
* Active Employee Social Club
* Company Pension Scheme
* Company Sick Pay Scheme
* Career Progression-including opportunities to gain recognised QQ1 LEVEL 6 third level qualifications.
If this sounds like the role is for you... Do not hesitate to apply by contacting People & Culture Department on