Job Title: Housing Management Specialist
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Housing Management Responsibilities:
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You will provide a customer-focused housing management service which will include:
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* Tenancy management and sustainment, including tenancy termination and management of empty properties (voids)
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* Tenancy commencement activities
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* Tenancy management of existing and new tenancies and other tenure types within managed estates/properties
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* Income collection and rent account management for new, existing, and outgoing tenants
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Estate Management:
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Planned maintenance and associated consultation, customer payments, organizing, recording, and monitoring decant and other arrangements for tenants as necessary
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Community involvement, community cohesion, and community safety
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Liaison with the leasehold unit regarding leaseholders within the patch, as necessary
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Requirements:
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To be considered for this position, you must possess:
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* A degree-level qualification with a minimum of 1 year's relevant experience, or
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* A B-Tech Higher level qualification with a minimum of 2 years' relevant experience, or
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* 5 GCSEs or equivalent, including minimum Grade C in Mathematics and English Language with at least 3 years' relevant experience
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Key Skills and Abilities:
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Experience working in a customer-focused environment with a proven ability to deliver high-standard customer service
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Ability to work effectively with partners and develop professional relationships and networks across a wide range of services
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Good problem-solving skills, taking a pragmatic approach to understanding and solving complex issues
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Ability to communicate effectively with customers and other professionals in challenging situations
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Benefits:
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This position offers an immediate start with the opportunity to work on a challenging and rewarding project
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You will be paid via Hays on a weekly basis for all hours worked
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Contact Information:
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Please contact Andrew Mc Larnon to discuss this position in confidence
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Alternatively, please apply using the link attached to register your interest
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