At The K Club, we are currently seeking a Reservation Supervisor to join our fantastic Reservations Team.A UNIQUE RESORTThe K Club is a truly captivating leisure destination tucked away in lush Irish countryside - yet on Dublin's doorstep. We are a unique resort, a renowned place of celebration, with a spirited history that spans hundreds of years.We're a 5 star destination which prides itself on having an incredible 5 star team to match. Across our 550 acre estate, we offer a tremendous variety of career opportunities for those who are looking to become part of team that strives to help one another shine.The K Club is an industry trailblazer. We welcome innovative thinking, bold ideas and insights garnered from your own experience. We're certified as a Great Place to Work by our very own employees. That's because our hardworking team members feel listened to, encouraged and appreciated.If this sounds like the place where you could begin the next exciting chapter in your career, let's talk.Here's how you'll bring the K Club's trailblazing vision to life:To be the first point of contact for all Hotel Reservation enquiriesTo support the Management team in the running of the Reservations DepartmentTo train and guide the Reservation Team MembersTo respond to guest queries and complaints when necessaryTo assist our guest in the booking of their Hotel Reservation throughout to include activities, transport etc.To have full knowledge of all rates, packages and promotions applicable to the resortTo ensure incoming calls and emails are answered in a professional and courteous mannerTo ensure all information is entered accurately into the current systemsTo be able to build relationships and have confidence in sellingTo identify opportunities for new or increased businessTo provide support for golf reservations, spa reservations, dining, weddings and corporate business where requiredHow we see you:Previous experience in a Reservations Role is essentialKnowledge of current systems (Opera & Concept) would be desirableWill possess excellent communication and customer relation skillsWill have the ability to learn quickly and work in a fast paced environmentWhat's on offer:The K Club is certified as a Great Place to WorkA monthly service charge paymentOngoing investment in your personal development with access to internal and external training programmesGreat opportunities to progress your careerMonthly recognition programmeRefer a Friend SchemeEmployee Assistance ProgrammeSocial eventsUniformMeals while on dutyDiscounts on stays at the resort and on food & beverage for you and your family and friends.Discount on use of our golf coursesLife AssuranceData RetentionPlease note that all applications and CV's submitted for a role at The K Club will be kept on file for a period of 12 months.Should you not wish for your data to be held following the closure of the application process then we would ask that you please make note of this when submitting your application.The Human Resources TeamThe K Club