We are seeking a results-driven Operations Manager to spearhead the success of our e-commerce platform.
Job Overview
This is an exciting opportunity for a seasoned professional who thrives in a fast-paced environment and is passionate about leading a start-up enterprise.
Main Responsibilities
1. Operational Excellence: Oversee all facets of the platform's development and daily operations, ensuring seamless functionality and user experience.
2. Product Sourcing & Management: Collaborate closely with suppliers to source and procure high-quality products that align with our brand values and ethos.
3. Strategic Oversight: Report directly on operational matters, providing strategic support and insights.
4. Team Leadership & Development: Lead, mentor, and manage a growing team, fostering a motivated and engaged culture.
5. Customer Experience: Champion exceptional customer care across the platform, establishing us as a trusted and beloved brand.
Requirements
To succeed in this role, you will need:
* A minimum of 5 years of experience in operations management or a similar senior management role.
* Demonstrable experience within the e-commerce and digital sectors, with a strong understanding of online platforms.
* Proven experience in leading, managing, and developing multi-disciplinary teams.
* A commercial mindset with experience in sales-focused or target-driven environments.