Job Opportunity: Technical Support Specialist
We are seeking a highly skilled Technical Support Specialist to provide expert assistance to clients using our medical devices.
Key Responsibilities:
* Respond to customer inquiries and resolve technical issues in a timely and professional manner.
* Collaborate with internal teams to ensure seamless support and resolve complex complaints.
* Document complaints and investigation conclusions for future reference.
Requirements:
* A degree in a relevant field such as Science, Biomedical Engineering, or Healthcare Services is preferred.
* Fluent English and German language skills are essential for this role.
* Previous experience in a medical/clinical environment or customer-facing support role is desirable.
What We Offer:
* Competitive salary package
* Hybrid work arrangement
* Permanent contract
* Comprehensive benefits