About Kota:Kota is making insurance and retirement benefits as accessible as modern software. We do this across the Kota Platform - the world's first fully integrated benefits platform and Kota Embed, our embedded insurance and retirement product for platforms. Our mission is to make insurance and benefits more accessible and delightful to this generation of employees.Today, we power benefits for hundreds of companies and thousands of employees from some of the most exciting and progressive employers in Europe, like Carwow, Tines, Zoe, Remote, and many more.Kota was started in 2022 and has raised €20m from Europe's top technology investors, including Eurazeo, EQT Ventures, Northzone, Frontline, and angels, including Job Van Der Voort of Remote, Romain Huet, formerly of Stripe, now Open AI, and David Clarke, formerly of Workday. The companies our investors have previously backed or built include Spotify, Airbnb, Klarna, Truelayer, Snapchat, Workday, Personio, Workvivo, Pointy, Workable, Wayflyer, and, Wayflyer and more.About The RoleWe're looking for a high-performing and dynamic Billing Operations Analyst to join our Finance Team at Kota. This role is a unique opportunity to actively support the business to reach new milestones having in mind people growth and great team work. If you enjoy working at the intersection of Billing, Accounting and Automation – and want to help drive the future direction of Kota – we'd love to hear from youWhat you'll be doingAs a Billing Operations Analyst, you will:Review, approve & process credit note requestsReview contracts & account setup accuracy when the need arisesAnswer internal billing questions in a timely & professional manner, including escalationsGuide GTM & other teams on billing best practicesCalculate and process monthly / quarterly commissionsCreate & maintain Standard Operating Procedures (SOPs)Process refunds / invoicesDrive internal projects from concept to completionComplete Month-End Close activities as requiredWhat you bringYou'll thrive in this role if you:Have 1+ year experience in a Finance/Accounting/Operations related fieldHave advanced excel skills including formulas sage and analysing data via pivot tables - SQL knowledge is a nice to haveCan work independently to drive workload and identify areas of opportunityHave experience troubleshooting and/or answering complex customer queries in a timely and professional mannerHave previous experience with Billing systems and ERP systems (nice to have)Are proactive and curious in your way of workingOur values resonate with youCare deeply: Our products are our story, we look at the details, go the extra mile to delight customersIntegrity: We care deeply about our why and it won't jeopardise our howFearless: We exist because we decided to say no to the norm – now we do this everydayRaise the Bar: We push past good enough—expect more, move faster, and raise the standardOwnership: Ask why, do the work, get the data, solve the problem, be an ownerKota BenefitsHealth Insurance via Kota (€1,600 toward a plan of your choice)Workplace Pension with matched contributions up to 5% via KotaWFH stipend to support your home office needsGenerous Paid Time Off - work hard and take the time you needAnnual company-wide offsite and dedicated team offsiteWe are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.