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Support engineer

Dublin
eir evo talent
Support engineer
€60,000 - €80,000 a year
Posted: 16h ago
Offer description

Eir evo talent are seeking applications for a technically curious engineer to support the configuration and optimisation of Akamai App & API Protector. This is a long-term embedded role, working closely with internal security and application teams to strengthen their application and API protection posture.

You don’t need to be an Akamai expert to apply. If you’ve got a solid grasp of web technologies and a hunger to learn, you’ll be supported with internal resources and direct access to Akamai’s technical teams.


Key Responsibilities

* Support the configuration, tuning, and daily operation of Akamai App & API Protector
* Assist in reviewing and adjusting security policies for web apps and APIs
* Monitor alerts and events, and support incident investigations
* Respond to WAF-related issues and change requests
* Identify opportunities for rule tuning and improved visibility
* Document rule sets, policy changes, and operational processes
* Collaborate with Akamai and internal teams to support secure rollout of protected apps
* Engage in continuous learning around Akamai technologies


Skills & Attributes

* Strong foundational understanding of HTTP/S, APIs, DNS, TLS
* Awareness of OWASP Top 10 and web application security risks
* Analytical mindset with solid troubleshooting skills
* Comfortable working within structured change/incident processes
* Clear communicator and team player
* Willingness to learn new tools and technologies on the job


Desirable Experience

* Exposure to Akamai services (e.g., Kona Site Defender, Edge DNS)
* Experience with CDN, WAF, or API Gateway platforms
* Familiarity with alerting, logging, and monitoring tools
* Background supporting enterprise web applications or public APIs


Working Model

* Embedded within internal support teams
* Long‑term support model (not time‑boxed)
* Collaboration with Akamai as strategic vendor


Contact & Application

For more information please apply here or contact Michael Mooney / michael

Ref:EET7629

Candidates must be eligible to work full time and long term in the location specified or currently hold a valid appropriate long term work Visa to apply.

eir evo talent, eir evo and our clients are equal opportunity employers who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. eir evo talent, eir evo and our clients apply all relevant Data Protection laws when processing your Personal Data.

If you choose to apply to this opportunity and share your CV or other personal information with eir evo talent, eir evo and our clients, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at eir evo talent and eir evo.

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