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Recruitment Consultant at Lex Consultancy Recruitment
Fundraising and Donor Care Assistant (Temporary Role with Potential for Permanency)
Dublin 7, Ireland | Temporary: 6 - 9 months | Occasional evening and weekend work
Are you detail-oriented, donor-focused, and passionate about making a difference?
A prominent Irish charity dedicated to supporting people experiencing homelessness is seeking a Fundraising and Donor Care Assistant to join their fundraising team.
In this key support role, you'll be at the heart of donor care and database operations — helping to ensure exceptional experiences for supporters and the integrity of CRM systems. This is a great opportunity for someone with experience in customer service, donor care, or administration who is eager to build a meaningful career in the non-profit sector.
Why Apply?
* Be part of an organisation making a tangible impact on homelessness in Ireland.
* Work within a collaborative, mission-driven team committed to compassion and respect.
* Gain valuable experience working with CRM systems (Salesforce), campaign support, and donor engagement.
* Contribute to campaigns and events that change lives.
Key Responsibilities:
* Manage and maintain the CRM database (Salesforce), including data entry, gift processing, and monthly reconciliation support.
* Deliver high-quality donor care by processing daily gifts, issuing acknowledgements, and responding to queries with professionalism and warmth.
* Strengthen relationships with supporters through personalised communication and excellent service.
* Support direct marketing campaigns, donor communications, and broader fundraising activities.
* Liaise with internal departments including Fundraising, Finance, and Communications to ensure a smooth donor experience.
* Handle general office tasks such as filing, managing petty cash, franking post, and administrative support.
* Provide assistance for key campaigns and fundraising events — occasional evening and weekend work required.
Key Requirements:
* 1-3 years of experience in donor or customer care, administration, data processing, or telemarketing.
* Experience maintaining relationships with both internal and external stakeholders.
* Proficiency in CRM systems, ideally Salesforce, with a strong eye for accuracy and detail.
* Excellent communication skills and a collaborative, team-oriented approach.
* Ability to work to deadlines, manage priorities, and troubleshoot issues effectively.
Desirable for the Role:
* BA/BS degree in marketing, business, events, PR, or a related field.
* Previous experience working in fundraising, donor care, or the not-for-profit sector.
* Understanding of homelessness and related social issues in Ireland.
* Familiarity with data analysis and CRM reporting.
* A proactive, adaptable mindset with a passion for helping others.
If you're enthusiastic about creating positive change and enjoy working with systems, data, and people — this could be the perfect role for you.
Apply now to Áine in Lex Consultancy.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Temporary
Job function
* Job function
Administrative, Marketing, and Customer Service
* Industries
Non-profit Organizations
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