Floor Manager - Pig's Lane
Killarney Towers Hotel & Leisure Centre
Full-time position, reporting to the General Manager.
What You'll Do
* Manage day-to-day operations of Pigs Lane, leading a team of 10.
* Work with the team to increase sales while maintaining highest standards of quality and service.
* Create weekly rosters on Alkimii in line with budgets, working closely with the business.
* Manage and develop the team, ensuring learning and development is at the core.
* Ensure all service standards are consistent and maintained to the highest level.
* Resolve guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times.
* Maximise all sales opportunities and promote a sales environment.
About You
* Minimum of 2-3 years experience in a management role in a similar environment.
* Strong communication skills with the ability to work under pressure.
* Highly customer and management focused.
* Great attention to detail and fluent English is essential.
Why O'Donoghue Ring Collection?
* Awarded a Great Place to Work 2024-2025.
* Competitive salaries.
* Discounts on hotel stays, staff rates across the collection.
* Discounts for dining, take-away, and more.
* Meals on duty and free coffee on duty.
* Career progression with a clear path.
* Employee fitness, wellness programs, and learning & development.
* Team events and a social calendar.
O'Donoghue Ring Collection is an Equal Opportunity Employer. We celebrate diversity and inclusion.
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