As a key player in customer growth and retention, you will serve as the primary point of contact for corporate clients.
Your role is to drive product adoption and ensure ongoing satisfaction and loyalty through strategic engagement and support.
You will have 3+ years' experience in customer success, relationship management or account management, preferably in a B2B Enterprise SaaS environment.
Responsibilities:
* Onboard new customers to our leading platform
* Develop and optimize the customer journey for maximum value
* Apply technical expertise to understand our product and its applications