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Account director

Dublin
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Account director
Posted: 15 January
Offer description

Your new company

You will be joining a commercial insurance team in the Dublin region, supporting a strong client base while contributing to the continued growth of the business. The environment is collaborative, with close interaction across Broking, Account Directors, Business Development, Regional Management, Finance and Account Executives.

Your new role

* Manage a portfolio of existing commercial clients.
* Execute a structured new business pipeline to quote and convert new clients.
* Manage renewals, mid-term adjustments and claims handling in line with agreed procedures.
* Support designated Account Executives on client matters and activity management.
* Achieve targets across retention, acquisition, upsell and cross sell.
* Maintain accurate records and follow all internal processes.
* Manage aged debt and premium collection.
* Build long term client relationships and provide informed guidance.
* Deliver timely, professional customer service with a focus on client needs.
* Collaborate closely with the Regional Manager, Team Lead and wider Commercial Lines team.
* Contribute to overall team objectives and targets.
* Ensure all actions comply with audit, regulatory and internal quality standards.

What you'll need to succeed

* CIP qualification with progression toward ACII.
* A minimum of five years commercial SME experience.
* Strong technical and product knowledge in commercial insurance.
* Previous experience in a similar role
* Strong communication skills and a proven client relationship background.
* High level of organisation, accuracy and attention to detail.
* Ability to prioritise workloads and adapt to changing demands.
* Strong negotiation skills with an understanding of balancing price and risk.
* Motivated, positive and able to work on your own initiative.
* Strong IT skills including Outlook, Word and Excel.
* Compliance with the Central Bank MCC and Fitness and Probity requirements.
* Commitment to ongoing professional development.

What you'll get in return

* A supportive and collaborative team environment in the Dublin region.
* Exposure to a broad commercial client base.
* Opportunities for learning, development and professional growth.
* Structured support from senior management and the wider Commercial Lines team.
* Private health insurance discounts
* Excellent bonus

What you need to do now

If you are interested in this position, please prepare an updated CV and get in touch to discuss the role in more detail.

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