Part-Time Receptionist and Customer Care Lead - Butlers ChocolatesDescriptionButlers Chocolates have an exciting opportunity for a professional, enthusiastic and people-orientated candidate to join our amazing Head Office team. This role is not your typical 9-5 and will involve liaising with multiple departments as well as being a primary Customer Care Lead in a fast-paced and dynamic work environment.Key ResponsibilitiesAnswering and directing all calls in a professional mannerManage a busy switchMaintaining the presentation of the Reception areaManage incoming and outgoing emailsLead out on customer care issuesOrdering packaging and office suppliesAssisting the company managers/directors as requiredArranging couriers/taxi'sProvide the public with general information about the company products and servicesManage courier systemsTo provide administrative support to various departments as requiredDealing with incoming and outgoing customer service queriesLogging and reporting customer service and follow up – Chocolate ProductsEnsure maintenance and filing of records and administration pertaining to customer related documentationRecording and completing paperwork for Customer ServiceSkills RequiredAn excellent knowledge of Microsoft Office Packages is essentialHave strong interpersonal and communication skillsBe friendly and confidentCustomer Care/Reception: 1 year (preferred)Job Types: Part-time, Fixed term, Specified-purposePay: From €14.15 per hourBenefits:Employee discountFlexitimeOn-site parkingStore discountWellness programAbility to commute/relocate:Dublin, County Dublin: reliably commute or plan to relocate before starting work (required)Experience:Customer Care/Reception: 1 year (required)Work Location: In person