Job Summary: As a Customer Service Coordinator, you will play a pivotal role in ensuring the success of our sales team by providing essential administrative support to streamline the sales process and enhance customer interactions.
About the Role:
* You will assist sales representatives with administrative tasks, including document preparation
* Communicate effectively with customers in person, via phone and email
* Schedule appointments, respond to queries and provide product information
* Develop an understanding of our products to effectively respond to customer inquiries and provide recommendations
* Maintain accurate records and sales reports
* Coordinate appointments and Showroom visits to ensure seamless customer experiences
* Contribute to exceeding sales targets by providing proactive support to the sales team
Key Qualifications and Skills:
* Previous experience in an administrative or customer-facing role, preferably in a sales environment
* Strong organizational and time management skills
* Excellent written and verbal communication skills
* Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
* Attention to detail in data entry
* A customer-focused mindset
What We Offer:
We offer a dynamic and supportive work environment that encourages growth and development. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.