About the Job
Our luxury hotel is seeking an experienced Night Auditor to join our team.
Responsibilities:
* Provide exceptional customer service and ensure all guests' requirements are met during their stay.
* Answer incoming calls, take messages and follow check-in/check-out procedures accurately.
* Take reservations in the absence of the reservations department and deliver high-quality results.
* Perform cash handling, card transactions, banking and sales reporting with accuracy.
* Ensure the correct use of company procedures, systems and documents at all times.
* Maintain a safe working environment and adhere to the highest standards of hygiene and health and safety.
* Liaise with management to guarantee exceptional service delivery.
Requirements:
* Minimum 1 year experience as a Night Auditor or in a similar role.
* Driving license (mandatory).
* Eligible to work 40 hours per week without restrictions.
* Good knowledge of Opera Cloud.
Benefits:
* Continuous training and development opportunities.
* Career progression and growth potential.
* Meals on duty and Cycle to Work Scheme.
* Employee Assistance Programme and Discounts at other hotels.
* Wellness and Social Events.
Skill Requirements:
* Opera Cloud.
* Driving license.
Hotel Awards:
* Certified Great Place to Work.
* Failte Ireland Employer Excellence Award.
* One MICHELIN Key 2024.