Head of IT
Camphill Communities of Ireland is seeking a Head of IT to provide strategic and operational leadership of all information technology functions across CCoI.
Key Responsibilities
* Leadership & Strategy
o Develop and implement CCoI's IT strategy in alignment with organisational goals.
o Provide strategic direction for digital transformation, infrastructure, and data management.
o Lead and develop the IT team, promoting a culture of service excellence, accountability, and innovation.
* IT Operations & Service Delivery
o Oversee the day‑to‑day performance and availability of IT systems and support services.
o Manage IT helpdesk operations, ensuring timely response, resolution, and user satisfaction.
o Maintain robust business continuity and disaster recovery capabilities.
* Security, Risk & Compliance
o Ensure compliance with GDPR, data protection, and cyber security standards.
o Oversee security patching, endpoint protection, and incident response processes.
o Maintain systems audit‑readiness and promote awareness of IT policies across all communities.
* Infrastructure & Systems
o Manage IT infrastructure, networks, applications, and hardware lifecycles.
o Coordinate IT requirements for offices and residential communities nationwide.
o Oversee supplier contracts, licence management, and cost optimisation.
* Project & Change Management
o Lead technology projects from design through to delivery, ensuring on‑time and on‑budget completion.
o Support process improvement and digital initiatives across all business areas.
o Partner with senior stakeholders to identify opportunities for automation and efficiency.
* Reporting & Governance
o Monitor and report on IT performance, risks, and budgets to the Executive and Board as required.
o Ensure policies, procedures, and controls are up to date and effectively implemented.
Essential Qualifications, Knowledge & Experience
* Bachelor's degree in Computer Science or related field.
* Minimum 8 years' experience in IT operations, service delivery, or IT leadership.
* Proven experience leading teams and managing third‑party service providers.
* Strong technical understanding across infrastructure, networks, and cloud environments.
* Demonstrable knowledge of ITIL principles and IT service management best practices.
Desirable
* Master's degree in Information Technology or related discipline.
* ITIL 4 Managing Professional or Strategic Leader qualification.
* Experience within the not‑for‑profit, healthcare, or disability services sector.
Details of the Role
Salary Scale: Grade VIII €76,152 – €96,305 (depending on experience)
Location: Dunshane, Co Kildare; attendance at other locations as appropriate.
Duration: Full‑time 40 hours – Permanent
Closing date: Friday 31 October 2025
Candidate shortlisted will be contacted for immediate interviews.
All posts subject to Garda vetting, relevant Police check for any country of residence of 6 months or more from age 18, and reference checking.
Camphill is an equal opportunities employer.
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