Senior Product Training Specialist
€80'000 + bonus
Dublin 12 – on-site (with some travel as required)
This leading manufacturing organization are adding to their team due to a recent promotion, they are looking for a Senior Product Training Specialist to lead and develop their product training function as they continue to grow on a global scale. You will spearhead the development and implementation of a comprehensive training strategy, along with the delivery of training for customers. Your mission is to ensure that their customers are thoroughly educated on the core product lines, enabling proper product installation and enhancing overall customer experience.
Key Responsibilities:
* Develop and execute a training strategy for customers to ensure in-depth product knowledge.
* Design and deliver technical product training plans for installation of core product lines.
* Build your own team of product experts dedicated to continuous learning and development.
* Collaborate across departments to gather insights and provide feedback for issue resolution.
* Support and lead the rollout of customer experience centres globally, starting with Europe.
* Ensure customers receive expert training for proper product installation.
* Implement a document management process for training materials.
Requirements:
* Proven experience in a technical product training development and delivery role.
* Previous experience implementing training strategies in multiple markets.
* Background in engineering, manufacturing, or construction environments.
* Strong communication and interpersonal skills with the ability to simplify complex content.
* Ability to travel regionally in Europe and globally as required.
This is a great opportunity to shape and lead this function within a growing and successful organisation. If you are a highly motivated individual looking to make an impact, please apply with CV for immediate consideration.