Job Title:
Field Service Technician – Coffee Equipment
Location:
Based in
Co. Meath or Dublin
, covering customer sites across Leinster.
Company Overview:
Our client is a leading and fast-growing company in the
coffee industry
, supplying premium coffee equipment, beans, and service solutions to cafés, restaurants, offices, and hospitality businesses across Ireland. They are committed to excellence in both product and service delivery, with a strong focus on customer satisfaction.
Role Overview:
We are seeking a
Field Service Technician
to join their expanding technical team. The successful candidate will be responsible for the
installation, maintenance, servicing, and repair of commercial coffee machines and related equipment
at client sites.
This is a customer-facing role requiring strong technical skills, a proactive attitude, and a passion for delivering high standards of service.
Key Responsibilities:
* Install, service, and repair a range of commercial coffee machines (bean-to-cup, espresso, grinders, boilers, etc.)
* Diagnose and troubleshoot faults both remotely and on-site
* Perform routine maintenance and preventative servicing
* Provide technical support and user training to clients where necessary
* Manage spare parts and service stock effectively
* Maintain service records and complete job reports via mobile CRM system
* Collaborate with the customer service and logistics teams to ensure smooth service delivery
* Represent the brand professionally and courteously at all times
Requirements:
* Previous experience as a field technician, ideally with coffee, catering, or vending equipment (training can be provided)
* Full clean Irish driving licence
* Strong fault-finding and diagnostic skills
* Good communication and interpersonal skills
* Ability to work independently and manage time efficiently
* Flexible and willing to travel within the region
* Basic IT and mobile app usage for logging service reports
Desirable:
* Experience with coffee machine brands such as La Marzocco, Jura, WMF, Franke, etc.
* Electrical or mechanical background (FETAC/QQI or equivalent certification)
Package:
* Competitive salary (based on experience)
* Company van + fuel card
* Mobile phone + tablet
* Uniform and tools provided
* Ongoing training and development
* Opportunity to grow within a dynamic and expanding business