Role:
Customer Service and Sales Advisor
This role is part of a dynamic team that aims to deliver exceptional customer service in a fast-paced environment.
The ideal candidate will be passionate about building strong relationships with customers, working collaboratively as part of a team, and demonstrating an innovative approach to their role.
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* Job Description:
* We are seeking a Customer Service and Sales Advisor to join our team. The successful candidate will be responsible for delivering excellent customer service, achieving agreed service standards, and working with customers to provide suitable banking options.
* Key Responsibilities:
* Be responsible for driving an excellent customer experience and achieving agreed service standards.
* Have an innovative approach to your role, always seeking ways to make improvements or suggestions to create better solutions.
* Work effectively as part of a team and take responsibility for your work and follow through on commitments.
Required Skills and Qualifications:
* Excellent customer relationship skills, ability to engage with customers and represent the bank with expertise.
* Possess passion about delivering the best possible experience to our customers.
* Works co-operatively with others across the organization to achieve shared objectives.
* Ability to fulfils customer requests, resolves problems, and responds to customers' questions through multiple channels.
Benefits:
* Variable Pay
* Employee Assistance Programme
* Family leave options
Others:
AIB is committed to providing reasonable accommodations for applicants and employees. If you have a reasonable accommodation request please email the Talent Acquisition team.
Disclaimer: Unsolicited CVs sent to AIB by Recruitment Agencies will not be accepted for this position.