Our Client is a leading insurance organisation providing a wide range of Insurance solutions. They are currently seeking a Motor Claims Handler to join their experienced Dublin-based team. This role focuses on the end-to-end management of liability-disputed motor damage, fraud and theft claims. Taking full ownership of a portfolio of claims, using your judgement to investigate, evaluate, negotiate, and settle claims efficiently. This is an exciting opportunity to build your expertise within a global insurer known for internal development and career progression.
Key Responsibilities
* Conduct thorough investigations using policy wordings, documentation, and third-party contact
* Accurately reserve, assess, and settle claims within delegated authority
* Identify fraud indicators and subrogation opportunities, making appropriate referrals
* Ensure claims are processed in line with service level agreements (SLAs)
* Maintain detailed and accurate claim records and system updates
* Handle technical referrals from junior claims colleagues
* Contribute to continuous improvement projects and internal training initiatives
What You'll Bring
* Min 2+ years' experience handling motor damage claims
* Strong knowledge of motor claims processes and dispute resolution
* CIP qualification (or working towards it) preferred
* Proactive, customer-focused approach with strong decision-making ability
* Excellent communication, documentation, and negotiation skills
* Ability to manage a dynamic caseload and multitask in a fast-paced environment
* Familiarity with fraud protocols and reserving best practices
* A collaborative team player with a high level of technical curiosity
Why apply?
* Hybrid working environment with flexibility and autonomy
* Clear development pathways with internal progression encouraged
* Exposure to a wide variety of complex claims and global best practices
Should this position be of interest to you please contact Honor. Applications are in strict confidence.