Job Benefits
Commission scheme: on target earnings at €50,000.00 per annum.
Starting 29 holidays (including bank holidays), increasing with length of service.
Enhanced statutory sick pay.
Enhanced Maternity and Paternity benefits.
Access to Hubex benefits and discounts platform.
Life Assurance x2 basic salary.
Employee Assistance Programme.
Opportunities for career advancement and professional development.
Voluntary flu vaccination voucher.
Bike to Work Scheme.
Key Responsibilities
1. Provide superior customer service while identifying and prioritising customer needs.
2. Drive sales of ancillary products to meet monthly targets using our service-based sales process.
3. Ensure all customer contact information is up-to-date, including driver’s license details and other documentation to protect company assets.
4. Efficiently process customer transactions to avoid wait times.
5. Prepare fleet orders and liaise with departments such as the garage and returns team to maximise fleet availability.
6. Accurately complete contract documentation with customers.
7. Inform customers of practical information such as fuel type, toll information, roadside assistance, and vehicle return procedures.
8. Adhere to all company policies, procedures, and safety guidelines, taking responsibility for own health and safety and that of colleagues.
9. Perform any additional ad hoc duties as required.
Key Skills and Attributes
* Ability to work as part of a team.
* Clear verbal and written communication skills.
* A positive attitude and professional appearance.
* Ability to influence others.
* Enthusiastic about selling and responding positively to objections.
* Effective time management and task completion.
* Ability to prioritise and stay organised under pressure.
* Ability to follow procedures and instructions.
Why Choose Europcar?
We provide a nurturing environment for career growth. As part of a global organisation with big ambitions, everyone can contribute to and benefit from our success. Joining Europcar offers opportunities to progress your career in the rental industry. We are committed to ongoing training and development to help employees develop market-leading skills.
Europcar Mobility Group is an equal opportunities employer, committed to providing equal employment opportunities for all qualified persons.
EMG
Europcar Mobility Group
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