About The RoleWe are looking for an experienced and people-focusedCluster Front of House Managerto oversee the day-to-day front of house operations across our two Dublin hotels - Beckett Locke & Zanzibar Locke.This is a hands-on leadership role, ideal for someone who thrives in a fast-paced hotel environment, enjoys being visible on the floor, and knows how to balance great guest experiences with smooth operational delivery. You will work closely with the Hotel General Manager and Deputy to ensure consistent service standards, engaged teams, and efficient front of house operations across both properties.Key ResponsibilitiesOversee the daily operations of Front of House departments across both hotels (Reception, Maintenance & Public areas)Lead, support, and develop Front of House teams, ensuring high levels of engagement and performanceEnsure a consistently warm, welcoming, and efficient guest experience in line with each hotels casual brand identityManage staffing levels, rosters, and payroll controls in collaboration with hotel managementHandle guest feedback and resolve issues professionally and proactivelyMaintain high standards of presentation, cleanliness, and serviceEnsure compliance with company policies, procedures, and health & safety requirementsSupport recruitment, onboarding, and training of Front of House team membersWork closely with other departments to ensure smooth hotel operationsDaily room inspectionsAbout YouPrevious experience in a Front of House Manager or Assistant Manager role within a hotel environmentConfident managing and motivating teams across multiple locationsStrong operational knowledge of hotel front office systems and proceduresA natural leader with excellent communication and people skillsGuest-focused, with a calm and professional approach to problem-solvingOrganised, adaptable, and comfortable working in a dynamic, hands-on roleFlexible to work across both hotels as requiredWhat We OfferThe opportunity to play a key leadership role across two vibrant Dublin hotelsA supportive and collaborative working environmentCareer development opportunities within a growing hotel groupCompetitive salary and benefits packageBenefitsBonus scheme, company pension.