Job Title
Sales & Marketing Administrator
Company Overview
Hydraulics & Pallet Truck Services Ltd are specialists in supplying, servicing and training for pallet & hydraulic truck equipment. Based in Dublin with over 40 years' experience, the company offers nationwide sales & service, certified operator training, OEM spare parts, plus CE-certified and fully reconditioned equipment. The company prides itself on quick response times, expert technical assistance, and great customer service.
Job Location
Greenogue
Dublin
Reporting To
Sales and Marketing Manager
Key Purpose of Role
To support the sales and marketing functions so that the business continues to grow, customers are well served, and all online and offline marketing & sales touch points are kept up to date and running smoothly. The role will act as a bridge between the sales team, marketing, and web operations.
Key Responsibilities
Here are the main duties you'd expect this role to cover:
* Assist with sales support tasks:
* Prepare quotes, proposals, follow up enquiries.
* Maintain customer databases / CRM with accurate customer & lead data.
* Liaise with service / operations teams to ensure sales orders are fulfilled.
* Assist/Execute marketing activities:
* Coordinate email marketing campaigns (e.g. newsletters, promotional emails).
* Manage social media posts & scheduling (LinkedIn, possibly others).
* Help develop marketing materials (flyers, brochures, online ads).
* Monitor and report on marketing campaign effectiveness (e.g. open rates / web traffic).
* Website content & maintenance:
* Update product pages (adding new products, revising specifications).
* Publish blog posts / news / FAQs.
* Monitor website performance, check for broken links, ensure correct images / layouts.
* Liaise with web developer / IT team where needed.
* Administrative tasks:
* Manage internal calendars, organise meetings.
* Coordinate quotes / orders / invoicing support.
* Maintain physical or digital filing as needed.
* Customer service support:
* Handle incoming sales & service enquiries (phone / email).
* Escalate issues to appropriate technical / service staff.
* Ensure good follow up to maximise satisfaction and repeat business.
Skills & Experience
Essential
Good written & verbal communication skills (English).
Proficiency in Microsoft Office (especially Excel, Word).
Basic experience updating websites (CMS like WordPress, Shopify or similar).
Ability to prioritise and handle multiple tasks / deadlines.
Desirable
Digital marketing experience (e.g. SEO / Google Ads / content marketing).
Familiar with CRM systems
Graphic design basics (Photoshop / Canva) for creating promotional assets.
Experience with data analysis / reporting (web analytics, sales KPIs).
Qualifications
* A relevant qualification in business / marketing / administration would be desirable but not necessary.
* Any certificates in digital marketing or web content management are a bonus.
Personal Qualities
* Proactive, self-motivated, able to work independently and as part of a team.
* Strong customer-focus; responsive and friendly.
* Problem-solver: willing to dig in and help sort out issues.
* Adaptable: as sales and marketing landscapes (and websites) change, the role will need flexibility.
Key Performance Indicators (KPIs)
Some metrics you can use to measure success:
* Number of leads followed up / quotes issued within X time.
* Accuracy / timeliness of website updates.
* Engagement metrics on marketing campaigns (email open / click through, social media).
* Customer service satisfaction or response time.
* Support to sales – e.g. conversion rate from quote to order.
Salary & Working Hours
* Competitive Salary – DOE
* Working hours: Full-time, typically Monday-Friday. Some flexibility may be needed for campaigns or trade fairs.
* This role is office based with the successful candidates required to be in the office full time
Job Type: Full-time
Pay: €32,000.00-€38,000.00 per year
Application question(s):
* What are your salary expectations
* Are you ok with being office based full time?
Work authorisation:
* Ireland (required)
Work Location: In person