Social network you want to login/join with:We have a fabulous opportunity for a highly experienced hotel events & sales professional with this top luxury property in Co Wicklow. The Director of Event Management is responsible for maximising profit and guest satisfaction through effective management of the Meeting & Events Department.This role would suit a Senior Event Manager / Meeting & Events Sales Manager with deep experience of the full event cycle from initial enquiry through to handover to the operations team. Must also be a highly commercially-motivated manager with experience of proactive sales techniques to bring in event bookings/upsell events etc.Key responsibilities include:Work to revenue and conversion targetsDirect day-to-day management of reactive sales & event planning to include enquiries, proposals, chasing, contracting, event planning and internal and external client face-to-face interactionsPlan and assign work, manage and oversee the M&E teamOverview the collaboration, management and action of customer satisfaction feedback post eventProactively resolve any outstanding issuesComplete weekly forecasts, plans, and productivity reports for management meetingsCompletely monthly revenue and P&L reportsParticipate in the preparation of the annual departmental operating budget and financial plansMonitor budget and upsell products and services to increase revenueReview upcoming M&E business pipeline, identify gaps and ensure pro-active measures are taken to achieve set targets in conjunction with DOSMDevise creative ideas and strategies to drive business and to upsell to clients with contracted businessResponsible for recruitment and training of the M&E TeamProvide mentoring, coaching, and regular feedback to M&E Team to help manage conflict and improve team member performancePromote teamwork and the delivery of consistent 5 star service through daily communication and coordination with other departmentsThe ideal candidate will have at least two years’ experience as a Senior Event Manager/ Director of Meeting and Events with proven track record in leading a large team in a high-volume environment. Further candidate attributes include:Welcoming, friendly personality and mannerA structured and organised work approach with the ability to prioritise workloadA strong sales focus with the ability to build rapport easily with clients and convert leads into confirmed bookingsA positive outlook and ability to project a professional image to all collaborators, both face to face and via phone/emailAbility to manage guest room and meeting space inventoriesKnowledge of event technology products and servicesKnowledge of contract management and legalitiesStrong communication skills (verbal, listening, writing)Proficiency in Microsoft Word, Excel, Opera Sales & CateringStrong command of the English LanguageA great array of benefits is on offer with this role including:Pension contributionHealth & Wellness contributionMaternity pay20 days annual leave (increase every two years)Sick payEmployee recognition awardsRecommend a friend bonusDiscounted accommodation ratesTaxsaver / Cycle to Work schemesParkingEmployee Assistance ProgrammeSocial and sports eventsIf you would like the chance to work in and promote one of Ireland’s top tier properties, send in your CV today!
#J-18808-Ljbffr