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Audiovisual engineer

Dublin
Stacked
Engineer
€60,000 - €80,000 a year
Posted: 29 August
Offer description

1 day ago Be among the first 25 applicants

At Stacked we help people and businesses connect, communicate, and collaborate better. As a leading provider of audiovisual and digital signage solutions we're passionate about using the latest technology and delivering outstanding customer service to create the best experiences for our clients. We don't just want to meet expectations, we want to exceed them every time.

Job Overview:

As a Senior AV Engineer at Stacked, you will implement, commission, install, and maintain advanced audiovisual systems. You'll play a crucial role in maintaining our reputation for high-quality AV solutions and service delivery.

You'll manage installations across various client sites, including new projects and existing setups, focusing on optimal hardware placement and meticulous cable management. You’ll also troubleshoot and solve technical issues on the go.

Key Responsibilities:

• Lead AV system installations, including programming, configuration, and commissioning according to client specifications.

• Provide technical support, troubleshoot issues, and perform routine maintenance to ensure optimal system performance and reliability.

• Collaborate closely with teams and clients to manage projects, meet deadlines, and maintain quality standards.

• Conduct site visits and on-site support, addressing technical challenges and training end-users on system operations.

• Maintain detailed records of all technical activities and client interactions to streamline processes and improve support capabilities.

• Respond promptly to service requests, manage priorities, and coordinate with internal teams to address client feedback and recommend system upgrades where required.

• Uphold safety protocols during on-site engagements and communicate effectively with all stakeholders, ensuring a high level of professionalism and client satisfaction.

Core Competencies and Qualifications:

• Bachelor’s degree in Electronics, Computer Science, Audio Engineering, or a related field.

• At least 3 years of experience in AV system support, with a strong preference for on-site technical roles.

• Expert knowledge in AV equipment, system troubleshooting, and adherence to AVIXA standards for AV rack building.

• Skilled in all AV industry cabling and connector terminations.

• Proficient in AV control systems like Crestron, Extron, Biamp, Q-SYS, and Cisco.

• Demonstrated ability to work independently, manage multiple priorities under tight deadlines, and meet SLAs.

• Excellent problem-solving, analytical, and interpersonal communication skills.

• Willingness to travel and a valid, clean driving license.

Perks and Benefits:

• Our unique Stacker Rewards Program, which provides financial rewards for specific tasks that may be set by the business.

• An Employee Assistance Programme (EAP) that provides employees with the means to address and resolve the various issues or problems (both personal and work-related).

• Social events throughout the calendar year.

• Working in a mature and rapidly growing company, that can provide a great succession and career path.

• Training and education fund to support your growth in the business.

• Up to 5 additional holidays per year based on length of service.

• Charity matching scheme to help you fund personal charitable goals you may have.


Seniority level

* Seniority level

Mid-Senior level


Employment type

* Employment type

Contract


Job function

* Job function

Design, Art/Creative, and Information Technology
* Industries

Business Supplies & Equipment

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