The Head of Pensions Administration is a senior leadership role that oversees the efficient administration of pension schemes in Ireland.
This position requires a proven track record in delivering results to an external client base through effective team management and process improvements.
Key Responsibilities:
* Lead multiple teams in Dublin and Cork, setting overall strategy, vision, and purpose
* Develop and implement strategies to improve team performance, engagement, and service delivery aligned with business goals
* Foster a culture of continuous improvement and professional development
* Drive process improvement and enhancements leveraging automation where possible
* Proactively manage the annual talent cycle activities with your team ensuring follow-up actions and continued development opportunities
Operational Oversight: Ensure the efficient administration of pension schemes maintaining compliance with regulatory requirements. Oversee the Centres of Excellence ensuring best practices are shared and implemented across teams. Monitor and report on key performance indicators and service level agreements.
Risk Management: Ensure robust risk management processes are in place. Monitor compliance with legal and regulatory requirements.
Skill Requirements:
* Qualified Financial Advisor qualification (QFA) or other relevant Professional Qualification
* A minimum of 8-10 years direct relevant industry experience
* Prior experience in managing multiple teams demonstrating excellence in leadership, communications, and interpersonal skills
* Proven track record in delivering results to an external client base through the effective management of teams and implementation of process improvements
* Experience of engaging and motivating a team to successful deliver desired business outcomes
* Demonstrate an understanding of the business commercial goals and how your role contributes to success
* Analytical and problem-solving skills