Job Title:
Community Operations Analyst
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Job Description:
The ideal candidate will be responsible for assisting our client's community, responding to user inquiries with high quality, speed, empathy and accuracy. They will become knowledgeable about the client's products and community standards, making well-balanced decisions and being an effective advocate for the community.
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Required Skills and Qualifications:
* Strong personal resilience to operate in a pressured and fast-paced environment.
* High adaptability and positive approach to challenges.
* Ability to make decisions and solve problems effectively.
* Effective time management and prioritization skills.
* Ability to work as part of a team and consistently hit KPIs on time.
* Proficient in market language and English, with cultural understanding of the market.
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Benefits:
* Health Insurance
* 25 days Annual Leave
* Extensive Training & Development
* Access to Wellness Programs
* Tax Saver Travel Card
* Bike to Work Scheme
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Further Details:
* Salary: €31,063.50 per Annum
* Location: Sandyford (Dublin 18)
* Working Hours: 37.5 hours/week, Monday to Sunday (including Bank Holidays)
* Shift: Day (9am-5:30pm) / Evening (6pm-2am)
* Pay Schedule: Monthly
* Contract Type: Permanent Full-Time Contract