Team Executive - Winner of Best Large Recruitment Agency in Ireland 2013/2014 - 021-4847133 Cork/Munster
About Your New Employer
Working with a well established Irish company with a strong presence in the medical equipment industry, providing top-notch services and products for several years.
About Your New Job
* Support the sales and management team with any requests for assistance.
* Manage and respond promptly to rental queries from HSE and nursing homes.
* Ensuring all enquiries are dispatched to the appropriate sales representative for follow-up.
* Coordinate private rental queries from initial contact to delivery, liaising with the Logistics Department to ensure prompt service.
* Prepare and issue accurate sales quotes for the sales team, ensuring all customer requirements and pricing details are clearly documented.
* Process sales orders for products, coordinating with relevant departments to ensure timely fulfilment and delivery.
* Take payments from customers for rental sales, ensuring all transactions are processed securely and in accordance with company procedures.
* Set up new customer accounts on ERP and CRM systems, ensuring all required information is entered and maintained up-to-date.
* Address and resolve customer queries in a timely and professional manner, striving to deliver excellent service and customer satisfaction.
What Skills You Need
* Customer-focused with excellent communication skills.
* Professional telephone manner is essential.
* Ability to prioritise workload and work in a pressurised environment.
* Strong organisational and time management skills.
* Problem analysis and problem-solving abilities.
* Attention to detail and accuracy.
* High level of computer literacy, including a good working knowledge of Microsoft Office.
* Minimum of 2 years’ relevant experience in a fast-paced environment.
What’s on Offer
* Laptop, 22 days Annual leave
* Employee Assistance Program.
* Pension, Life assurance, income protection.
* Educational Assistance.
#J-18808-Ljbffr