Business Analyst
Dublin, Hybrid
About the Role:
We are seeking a skilled Business Analyst to collaborate with our team and drive operational excellence. The ideal candidate will have 5+ years of experience in a Business Analyst role within an operational or customer-focused environment.
Key Responsibilities:
* Collaborate with Subject Matter Experts (SMEs) and product managers to understand operational challenges and user pain points.
* Gather and document business requirements aligned with customer and operational strategies.
* Analyse data trends to support decision-making and recommend actionable improvements.
* Map current processes, particularly around disruption management and operational constraints.
* Support User Acceptance Testing (UAT) to ensure alignment with real-world business scenarios.
* Contribute to continuous improvement initiatives across systems and service delivery.
Requirements:
* 5+ years' experience in a Business Analyst role within operational or customer-focused environments.
* Strong data analysis skills (Excel, SQL, Power BI preferred).
* Proven experience across the full business analysis lifecycle (from discovery to delivery).
* Excellent communication and stakeholder management abilities.
* Familiarity with Agile/Waterfall methodologies and process mapping.
* Relevant degree (Business, Information Systems, Analytics, or similar); BA certification a plus.
Company Overview:
Reperio Human Capital acts as an Employment Agency and an Employment Business.
Dublin Permanent Opportunity