BNP Paribas Real Estate, one of the leading international real estate providers, offers its clients a comprehensive range of services that span the entire real estate lifecycle: property development, transaction, consulting, valuation, property management and investment management.With approximately 4,000 employees, BNP Paribas Real Estate supports owners, leaseholders, investors and communities in their projects thanks to its local expertise through 23 countries.For more information please visit: www.realestate.bnpparibas.com and www.realestate.bnpparibas.ieThe RoleThe Credit Controller works within a small team responsible for managing the recovery of monies from tenants / occupiers. The objective of the role is to liaise with tenants on outstanding debts, manage the recovery of arrears and maintain information relating to actions taken. The Credit Controller supports the Property Management team by:ResponsibilitiesChasing arrears on behalf of clients in accordance with clients’ debt recovery policiesMaintaining records of tenant actions to settle arrears, including monitoring performance against agreed payment plansLiaising with surveyors and client accountants to resolve tenant queries about charges and paymentsAnalysing aged debtors and advising surveyors and clients regarding recovery of arrears.Main AccountabilitiesEffective communication with the Accounts Payable function on accounts funding.Maintain records of debtor payment performance and issue payment reminders to poor payersKeep surveyors responsible for clients and tenants informed of progress in collecting arrearsAgree all escalation steps to recover debts with the surveyor responsible prior to initiating actionMaintain records of agreed repayment plans and ensure such plans are approved by the surveyor and/or client as appropriateTrack repayments against agreed payment plans and notify surveyors and client accountants of any defaultInstruct solicitors and/or bailiffs to recover outstanding sums in accordance with client instructions and agreed with the surveyor responsibleRecord details of conversations and actions agreed with tenants to clear outstanding arrearsProvide information to support preparation of monthly credit control reports and aged debtor analysesEnsure that all tenant queries are actioned promptly, liaising with surveyors and client accountants as requiredRun aged debt and arrears reports for internal meetingsReport any tenant disputes and/or complaints to the surveyor and client accountant responsibleReconcile tenant statements / aged debtor reportsProvide tenants with copies of any missing documentationAssist in the allocation of cash receipts at peak periodsContribute to the identification of unallocated cashAdhere to all agreed procedures and controlsParticipate in the company’s performance management programme, adhering to and promoting internal performance standards.Person SpecificationExperience in a credit control / rent collection role within a busy office environment. Qualification or part qualification in credit control and debt management or a related accounting discipline a distinct advantageMust be highly numerate and accurate with strong attention to detailTenacious, presentable, assertive and self-motivatedExcellent verbal and written communication skills with professional telephone mannerConscientious and highly focussed, with a sound understanding of credit control procedures and an appreciation of data protection issuesExperience of using computer based accounting systems, ideally Trace Tramps, or similar packages such as Yardi Propware / Voyager, Qube Horizon, etc.Able to work to tight deadlines and manage time effectivelyGood skills in Microsoft Office products (Excel, Word, and Outlook)Understanding of accounting techniques including sales ledger transactions, particularly in a property environment, would be an advantage.What You Can Expect From UsYou will be joining a friendly, entrepreneurial and inclusive culture. We are driven by our core values and aim to embody them in all we do. We aspire to be refreshingly different and achieve this through using our unique perspectives, capabilities and expertise. We are bravely ambitious by going beyond what is required of us, and we are successful together; trusting one another and working collaboratively to achieve great results.We recognise our employees are our most valuable asset, and our benefits scheme, employee engagement opportunities and Learning & Development offerings are our commitment to you and your career with us. We offer personal support, a competitive salary and a fantastic benefits package. If you chose to join BNP Paribas or one of our subsidiaries, we will develop your strengths and fulfil your career ambitions.BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status.Please note that candidates selected to commence the recruitment process may be asked to undertake a test or to demonstrate their abilities prior to any offer being made. Furthermore, please note that all candidates selected to commence the recruitment process will undergo an internal background screening process as per Group policies.Personal data will be managed in compliance of the BNPPRE Ireland GDPR policy which is available on www.realestate.bnpparibas.ie. BNP Paribas Real Estate Ireland is an equal opportunity employer.
#J-18808-Ljbffr