We are currently recruiting for the position of a Full Time Receptionist to join our Front Office Team.
The hours for this role vary from 8am to 11pm, with options for early, middle, and late evening shifts to ensure full coverage. The position will include weekend work.
Previous receptionist experience would be beneficial for this role.
Key Responsibilities
1. Ensure the smooth and efficient operation of reception, providing warm and efficient service to all hotel guests.
2. Implement and adhere to effective controls regarding appointments, guest accounts, cash handling, and other duties.
3. Handle customer comments and feedback according to standards.
4. Answer telephone calls professionally and respond to all messages.
5. Provide service in accordance with departmental procedures.
6. Have comprehensive knowledge of all hotel facilities and opening hours.
What are we looking for?
1. Good organizational skills and a professional attitude.
2. Professional telephone manner.
3. Proficient computer skills.
4. Ability to handle busy situations and manage workload effectively.
5. Effective listening skills.
6. Excellent communication and strong interpersonal skills.
7. Previous receptionist experience is an advantage.
The Slieve Russell Hotel and Country Club is certified a Great Place to Work 2024
Benefits of working with us:
* Best Workplace Ireland in Hospitality 2025
* Great Place to Work Team Award 2025
* Top 20 Large Best Workplace Ireland
* Certified Great Place to Work for 3 consecutive years
* Best Place to Work 2024
* Best Menopause Champion Network 2024
* Excellent Employer by Failte Ireland 2023
* Investors in Diversity Bronze 2023
* Gold Award for Environmental Sustainability in the Tourism Industry by 50 Shades Greener
* Full training provided
* Employee discounts and incentives
* Full nutritious meals provided
* Free use of Gym & Leisure Centre
* Active Employee Health & Wellbeing Programme including Yoga and Mindfulness
* Employee assistance programme with free confidential helpline
* Active Employee Social Club
* Company pension scheme
* Company sick pay scheme
* Career progression opportunities, including recognized QQI Level 6 third-level qualifications
If this role interests you, please apply by contacting the People & Culture Department at people@slieverussell.ie.
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