Transform Your Career with a Dynamic Service Advisor Role
We are seeking an ambitious and driven individual to join our team as a Trainee Service Advisor. As a key member of our aftersales department, you will be responsible for delivering exceptional customer service and ensuring the highest standards of courtesy and efficiency.
Job Description
This is an exciting opportunity to develop your skills and knowledge in the motor trade industry. You will work closely with our experienced team to learn about our processes, database management, marketing, and customer service.
You will have the chance to participate in comprehensive training programs, including classroom and brand training, to enhance your technical skills and understand the intricacies of the motor trade.
* Providing Excellent Customer Service: Ensuring customer satisfaction through prompt and professional interactions.
* Building Strong Relationships: Developing rapport with customers, colleagues, and stakeholders to drive business growth.
* Upselling and Cross-Selling: Identifying opportunities to increase revenue and enhance customer experience.
Required Skills and Qualifications
To succeed in this role, you will need:
* Customer-Facing Skills: Proven ability to interact effectively with customers in a fast-paced environment.
* Technical Knowledge: Familiarity with the motor trade industry and its processes.
* Communication Skills: Excellent verbal and written communication skills to record and amend customer details accurately.
Benefits
We offer a competitive salary, employee assistance program, life cover, social club membership, bike-to-work scheme, 20 days annual leave, and PRSA pension plan.
Training and Development
We are committed to supporting your career growth and development. Our comprehensive training program includes:
* Classroom Training: Interactive sessions to develop your technical knowledge and skills.
* Brand Training: In-depth training on our products and services to ensure you can provide expert advice to customers.
* Mentorship: Working closely with experienced colleagues to guide you through your learning journey.
Join us on this exciting journey and take the first step towards a rewarding career in the motor trade industry. Apply today and discover new opportunities!