Overview
Join to apply for the Senior Advisor - Risk Governance role at eBay.
At eBay, we’re a global ecommerce leader focused on changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets. We’re committed to pushing boundaries and reinventing the future of ecommerce for enthusiasts. Our customers are our compass; authenticity and bold ideas are welcome, and everyone can bring their unique selves to work every day.
Join a team of passionate thinkers, innovators, and dreamers who connect people and build communities to create economic opportunity for all. We are looking for a Risk Advisor for eBay’s Governance & Risk Oversight (GRO) team within the Global Customer Experience (GCX) Team. Your primary responsibilities include data-driven fraud and high-risk activity detection and monitoring, working with the Incident Investigation team on mitigation strategies, identifying and implementing controls with operations and technology teams, and continuously improving monitoring and detection capabilities. You will identify system-related risks and provide controls recommendations, and assist in establishing the GCX systems and applications risk and control testing program in line with regulatory requirements and internal policies.
The ideal candidate will possess expertise in risk analysis, be comfortable working independently when needed, and collaborate with Partners across Operations and CSMT. The role requires presenting data-driven insights clearly and succinctly, and developing a broad understanding of business and operations across the GCX organization.
What You Will Accomplish
* Conduct data‑driven fraud monitoring of high‑risk policy areas, preparing and escalating identified cases to the investigation team.
* Identify systems risk within operational processes and provide clear, actionable recommendations for mitigation.
* Analyze control effectiveness and provide recommendations to continuously improve fraud detection capabilities.
* Assist in establishing and implementing the GCX IT Audit and Control testing program.
* Update reports related to activities and projects assigned.
* Document IT controls, flowcharts, policies.
* Assist with implementing new processes and controls in response to changes in the business environment, such as new product introduction and internal process changes, applying a risk lens.
* Collaborate with key stakeholders, including Operations and CSMT, to provide IT-related risk insights and build consensus on mitigation efforts.
* Develop and present clear, succinct analysis and data-driven findings to leadership and business partners.
What You Will Bring
* Bachelor’s Degree, or equivalent work experience.
* 1+ years of controls, compliance, and/or risk operations experience, preferably in eCommerce or financial services, with comfort identifying systems and applications risks and controls.
* Strong communication and documentation skills.
* Ability to navigate ambiguity, balance multiple tasks, and meet deadlines in a fast-paced environment.
Preferred Skills / Experience
* Comfortable running SQL queries.
* Data visualization experience (Tableau, Power BI, MicroStrategy, Google Sheets, etc.).
* Experience identifying, assessing, and documenting risk.
* Experience designing, implementing, and testing controls.
* Experience assessing, monitoring, and remediating deficient controls.
* Experience with investigations and reporting findings.
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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status. If you require accommodation, please contact talent@ebay.com. We will respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay’s commitment to digital accessibility.
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Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Finance and Sales
Industries
* Technology, Information and Internet
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