OT Background
The Organic Trust is dedicated to protecting and upholding the organic principles, ensuring the highest standards for organic food and farming in Ireland. We work alongside our members at every stage of their journey – from application to certification and beyond – to protect the integrity of the organic symbol; enable compliance with confidence; support wellbeing and business growth; develop opportunities for skills and market access; and advocate for the interests of our organic community at national and EU level. Our inspection and certification process is independently verified and accredited each year, allowing our members to strive for excellence and thrive in their own organic journey, because with the Organic Trust, organics – it's all about trust
The Organic Trust is ISO 17065 accredited; approved by the Department of Agriculture; by DEFRA in the UK to facilitate our organic inspection and certification services in the UK and by the European Commission. Members span from agricultural producers to processors/ manufactures, aquaculture and retailers.
The Role:
The company wish to recruit a Certification Officer reporting directly to the Certification Team Leader. Working with the Inspection & Certification team and in tandem with other Certification Officers, the Certification Officer will (not exhaustive):
Administration:
- Manage the Organic Inspection and Certification Process from A to Z.
- Administer their respective membership files on a day-to-day basis, manage communication, prepare detail for Certification Panel (CP) meetings, and follow up on all compliance issues.
- Coordinate, observe and if appropriate facilitate CP meetings.
- Coordinate Inspector meetings and the agenda for same in conjunction with the Certification Team Leader, CEO and Quality Manager.
- Prepare for and be a part of all internal and external audits.
- Carry out all reporting requirements of external bodies/ parties.
- Processing of new member applications and the lapsing of others.
- Administer the annual return process and management of member renewals.
- Allocations of Inspections and Sampling in accordance with the requirements of INAB, DAFM and the EU Regulations
Member support:
- Be a point of contact for the membership–c. 500 members per certification officer.
- Provide communication updates to members at various stages throughout the application, inspection, and certification cycle.
- Provide the highest level of customer support for all email and phone queries received.
- Any other duties including project participation that may arise as assigned by the Certification Team Leader.
Skills/Experience Required:
This role will require the following skills/experience:
- A strong attention to detail and a keenness to bring situations to a conclusion.
- Ability to make fact-based decisions.
- Have a high level of IT proficiency to include the Microsoft Office Suite; the ability to work with the company's integrated database
- Excellent communication skills and customer service skills.
- Prior experience working with standards and/or government bodies an advantage.
- Knowledge of or experience within certification is preferred.
- Qualification in agriculture and experience in the organic sector preferred.
A rewarding career within the sector is available to the right individual.
Location & Application:
This is a full-time permanent position (Monday to Friday); the successful applicant will work from the Company's Head offices in Naas, Co Kildare.
Please forward curriculum vitae to