Job Overview
We're seeking a skilled professional to serve as a critical bridge between our Customer Care and Engineering teams.
Key Responsibilities
* Manage and execute the process by which customer-reported issues and requests are escalated to Engineering for investigation and resolution.
Requirements
* Strong communication and problem-solving skills.
* Ability to work effectively in a team environment.
Benefits
* Opportunity to make a meaningful contribution to the company's success.
* Chance to develop skills and expertise in a dynamic field.
Other Information
This role is an excellent opportunity for individuals who are passionate about delivering exceptional results and making a positive impact.