Job Title: Night Porter
We are seeking a dedicated and experienced Night Porter to join our team. This vital role involves providing exceptional guest service and ensuring the smooth running of night functions.
The successful candidate will have a minimum of 1 year experience in a customer-facing role, be available to work shifts through the night during the week, weekends and public holidays, and possess excellent communication and problem-solving skills.
Key Responsibilities:
* Complete duties as requested by the Night Manager
* Complete check-ins and check-outs following hotel procedures
* Ensure security checks are completed on a nightly basis
* Promote a helpful and professional image at all times
* Maintain the upkeep and appearance of the lobby and main hotel entrance
Required Skills and Qualifications:
* A minimum of 1 year experience in a customer-facing role is required
* Excellent communication and problem-solving skills are essential
* Ability to work independently and as part of a team
Benefits:
* A welcoming and supportive team environment
* Opportunities for development within the Hotel and wider organization
* Meal on duty
* Refer a friend scheme
* Staff discounts throughout the Hotel and its sister properties
* Complimentary car-parking
* Employee Assistance Programme
* Digital Wellness Programme
* Competitive Salary and hourly rates
* Team awards and recognition scheme