Operations Manager
We seek a results-driven Operations Manager to oversee the day-to-day activities of our organization. This strategic leader will drive business growth, enhance customer satisfaction, and foster a high-performing team.
Main Responsibilities:
* Promote revenue development through commercial strategy
* Lead front office, housekeeping, and guest services teams
* Collaborate with food and beverage departments for seamless guest experiences
* Maintain historic building features while ensuring compliance with regulations
* Address guest feedback, events, and VIP requirements effectively
* Develop and lead operational teams for peak performance
Requirements:
* Minimum 5 years experience in hotel front office leadership
* Strong revenue management and commercial acumen
* Excellent communication and leadership abilities
* Thorough knowledge of the hospitality market in Dublin
* A customer-centric attitude with a passion for boutique hospitality
* Ability to handle pressure with sound problem-solving skills
* Cultural sensitivity and adaptability when interacting with diverse guests