TCP Homecareare a leading provider of Homecare Nursing Services on a national scale.RoleThe Patient Scheduler is responsible for all elements involving patients appointments and delivery on a national basis, while promoting the highest standard of service at all times.Key ResponsibilitiesDaily logistical planning, scheduling and co-ordination of patient visits in accordance with service requirements.Ability to prioritise workload and have excellent attention to detail with a positive, flexible work attitude.A highly pro-active individual with a strong numerical ability and a high level of computer skills including MS Excel.Have excellent attention to detail with an ability to work effectively with other departments to accomplish goals along with knowledge of customer service principles and practices.Willingness to work in a fast paced, dynamic environment.Management of the daily schedule and onward sharing of schedule to all recipientsAssist in the development of patient IT systems and servicesAccept and process patient referrals maintaining confidentiality and professionalism at all times.Courteous, polite and respectful manner with all customers, clients, healthcare professionals and colleagues ensuring that the highest quality of service is delivered at all times.Assist in rescheduling emergency or urgent work requests if and as necessary, helping to provide solutions to problemsRepresent self in a professional and ethical manner at all times, complying with all applicable company policy and proceduresComplete all administration functions as required E.g. maintaining records, databases, correspondence, scanning and filing.In Addition, We Are Looking For An Individual ThatHas the ability to work under pressureIs flexible & adaptableStrong demonstrable excel skills essentialAbility to multitask on various platforms and projects.Has the ability to communicate effectively with internal and external customers.Has excellent organisational skillsA team player is essentialOccasional weekend and evening shifts will be required.What We Offer In ReturnCompetitive annual salary24 days of annual leave, rising with servicePension SchemeLife AssuranceHealth InsuranceIncome ProtectionEducation Assistance funding with paid exam and study LeaveYou Can Also ExpectA supportive and friendly working environmentHybrid working, with up to 3 days working from home per weekRegular training courses and opportunities to upskillRefer a Friend schemeSocial eventsEmployee discount cardCycle to work schemeSkillsPatient Scheduling Coordinator (Hybrid) Competitive Permanent