IT Business Analyst – Salesforce CRM | 12-Month Contract | Dublin | Public Sector
The Offer
* 12-month FTC - PAYE
* Annual Salary neg up to €60K
* Dublin-based, hybrid model
* Public sector digital transformation programme
We’re hiring an IT Business Analyst with hands-on experience delivering Salesforce CRM implementations at scale. This role sits at the core of a major transformation programme focused on overhauling systems, processes, and data across the organisation.
Key Responsibilities
* Lead the business analysis workstream on a Salesforce CRM rollout
* Facilitate workshops and gather requirements across multiple departments
* Map and optimise existing processes using Lean methodology
* Translate business needs into functional specs for dev teams
* Engage stakeholders, manage change, and support solution delivery
What You’ll Need
* Proven experience implementing Salesforce CRM in complex organisations
* Strong background in process analysis, optimisation, and documentation
* Skilled at working across business and technical teams
* Public sector experience preferred but not essential
If you’ve delivered large-scale Salesforce projects and want to be part of a programme with real impact — this is worth a conversation.
Interested? Send your CV or LinkedIn profile to me directly to learn more.
Som | som@principlehr.com #J-18808-Ljbffr