The Role / LocationWe have an excellent opportunity for a Technical Services Manager to join the Irish Life Centre Campus (ILCC) as a full-time site-based role.The successful candidate will oversee the daily delivery of the Engineering service across the ILCC in Dublin. You will also be tasked with ensuring sustainability accreditation is maintained and that the client's interest in terms of warranties is fully protected. You will work in close collaboration with the Campus management and property management, maintaining a close interface with the clients.You will be ambitious, dedicated to understanding our client's needs, and work collaboratively towards shared objectives, demonstrating confidence in your decisions, and possessing the ability to adapt to unexpected challenges.A strong understanding of and enthusiasm for technology and process will be crucial in this role, enabling you to manage a fast-paced, multi-building campus environment that is largely customer-facing. Excellent communication and client-facing skills are essential.Key ResponsibilitiesGoal Zero – Embed EHS (Environmental, Health & Safety) as a way of doing business. Enforce a zero tolerance to unsafe working practices to target a goal zero accident rateOversee all aspects of the soft and hard services PPM maintenance and upkeep of various buildings on the campus and across the wider estate including cleaning, security, landscaping, general maintenance, water treatment, mechanical and electrical, lifts, life safety systems and other statutory requirementsUnderstand and advise on technical management of the extensive electrical infrastructure on the campus ensuring a working environment that gives strict priority to site safety, established protocols and Operational risksEnsuring the efficient and consistent operation of the landlords facility engineering activities to meet all contractual obligations with respect to the Dublin Campus including risk management and Crisis Management SupportOversee all outsourced 3rd party contractors for the provision of services, including direct line day to day management of the onsite maintenance teamStrategically involved in all technical projects across the campus, providing technical knowledge and expertise to all stakeholders as requiredHave a deep understanding of the overall technical mechanical and electrical plant onsite ensuring the Safety File and associated site documentation maintenance and upkeep effectivelyLiaising and communicating with occupiers and dealing with all requests in a timely, professional mannerBe responsible for the implementation of technology systems to support engineering and sustainability service deliverySupport Sustainability objectives within ILC CampusResponsible for contractor management, inclusive of permits to work, RAMS, procurement & tendering, KPI reporting and health & safety delivered through the Savills CAFM systemWorking with the Savills central FM team to ensure excellent service delivery, generating initiatives for cost savings and / or increased efficiency for all buildings on the campusKeeping the campus management team regularly informed of developments with respect to operations under their control. To include monthly reports ensuring accuracy and ensuring sustainability timelines are metMaintenance and updating of As Built data on the site, both paper and electronic format including current superseded informationCarry out emergency procedures in the event of a fire, flood, break-in, electrical failure, accident etcWork with the support of the Savills central FM team to ensure compliance with all Savills policies and proceduresSupporting the landlord, site management team and key stakeholders to help deliver all ESG related goals and targetsSupport the Campus Director & Property Managers in the preparation and ongoing administration of annual budgets and expenditure with a responsibility to help identify cost saving opportunities & drive efficiency without detriment to serviceEnsure that the operational reporting CAFM system, Health and Safety system, and audit actions are always up to date and follow-up actions are complete. Implementation and evidencing of training and procedures to ISO standards including reporting on Savills and client platformsManagement and preparation of lifecycle plans, and project works for the campusEnsure prompt response to all customer complaints and issues within the remit and scope of SavillsActively participate in the ILC ESG forum and Sustainability networkEnsure the adherence to the IFM / Account Master Service Agreement and all Engineering deliverablesEnsure effective and timely implementation of training plans to enhance and develop the skills of technicians to ensure they remain competent to carry out their assigned duties and reduce our reliance on sub suppliersEnsure Engineering Services are 100% certified by the recognised external governing organisation where appropriateEnsure the engineering practices are continuously compliant with legal, statutory and contractual obligations and are being consistently executed in accordance with current Savills practice and best in class requirementsImplement a robust suite of procedure documentation for regular campus tasks, including management of Business Contingency Planning (BPC) and Disaster Recovery Planning.The above is not an exhaustive list of duties; you will also be expected to undertake various tasks as required by your evolving role within the organisation and the overall business objectives of the organisation.Knowledge, Skills & ExperienceMinimum of 5 years' qualified experience in Engineering / Building Services / Sustainability ServicesTechnical qualification – ideally a Chartered Professional or related degree / experience, alternatively equivalent experience in a similar role and a demonstrable record of continuous Personal/Professional Development (CPD) within the industryA qualified electrician with electrical competence in MV switch gear and generator operationAP certification for LV/MV switching operations and management preferredExperienced at coordinating and supervising maintenance and repair activities, including HVAC operating systems, electrical systems, plumbing, water treatment and controls and other building infrastructure including security, cleaning & landscapingProficient in the use of Building Management Systems (BMS) such as: CYLON, Honeywell and BacNet configured systemsAble to work collaboratively as part of a close-knit teamA passion for systems and technology to enhance our industry goals. working with market trends highlighting best practicesThe ability to sustain the highest quality of service level delivery, demonstrate sound commercial judgement, prioritise and balance work tasks in relation to the operational objectives of the client and achieve continuous customer satisfaction.Ensure efficient, reliable, high-quality deployment of site maintenance and utility operationsAbility to prioritise with good problem solving and decision-making skillsAbility to stay focused and calm in an emergency situation and to take control of and be responsible to be the one to manage an emergency situation as TS Campus LeaderExperience in establishing and managing the relationship with contractors to ensure quality and compliance of works in line with company systems, policies and proceduresExcellent awareness and quality management of Health & SafetyExcellent communication, interpersonal and leadership skillsProven project methodology approachHave strong self-management, organisation and administration skills with high attention to detailFull clean driver's licence (ideal but not essential)Savills Ireland is an equal opportunity employer.Savills aims to attract, recruit and retain the best people from the widest possible pool of talent. As such, we are committed to creating an inclusive and diverse working environment for all employees by striving at all times to be an organisation which does not discriminate, values everyone's talents and abilities and where diversity is positively promoted.