OverviewLocation: Park Inn by Radisson, Shannon Airport. Park Inn by Radisson, Shannon Airport is ideally located just steps from the main terminal building of Shannon International Airport. The hotel is well-located for airport travellers or those visiting the nearby business parks. Limerick is 20 km from Park Inn Shannon Airport.We are seeking to hire a part-time Front Office Receptionist to join our team. The Front Office Receptionist is the first person guests meet on arrival, so it is important to present a friendly and professional image at all times.
Responsibilities
Greet and welcome guests to the hotel and act as a first point of contact.
Register guests and take payment.
Answer queries about in-house facilities and tourism information.
Take responsibility for the security of the keys.
Update guest information in the computer and ensure all documentation is completed accurately and efficiently.
Take and confirm reservations for guests.
Manage the reception area for the business and handle a high volume of calls and emails.
Liaise with colleagues, management and external stakeholders as required.
Perform other related ad-hoc administrative tasks as necessary.
Requirements
Excellent customer care skills.
Experience in a similar role is an advantage.
Ability to work on your own initiative.
Highly organised with excellent attention to detail.
Excellent communication skills.
Ability to cope well under pressure in a busy environment with a range of tasks.
Flexible and adaptable to support the business needs with a positive attitude.
Experience
Previous hotel front desk experience is desired but not essential.
Strong verbal and written communication skills are essential.
What We Offer
Excellent training and development opportunities
Free car parking
Free meals on duty
Uniform provided
Discounts across the Windward Hotel Group & Radisson Hotel Group including accommodation, spa, golf and food
Staff events
Employee of the month incentive
Employee of the year incentive
Staff appreciation week
About Windward Management
Park Inn by Radisson, Shannon is managed by Windward Management. Windward Management is a team of experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Company Culture
Windward Management places people at the heart of success. The company promotes respect, collaboration, and excellence, empowering employees to innovate and contribute to meaningful outcomes while supporting work-life balance. Windward supports professional growth through tailored development opportunities.
Required and Desired Criteria
Required criteria are those listed under Requirements and Experience as essential capabilities for the role.
Desired criteria are noted where applicable.
Closing Date: Thursday 25th June, 2026
Contract Type: part-time
Salary: Based on Experience
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