Job Specification: Sales Administrator
Position: Sales Administrator
Reporting to: Sales Manager
Location: Navan, Ireland
Company Overview:
Future Plastics is a cutting-edge plastics manufacturing company committed to delivering high-quality, lightweight components for a number of industry sectors including aerospace and automotive. Our mission is to become a trusted partner for OEMs worldwide by providing innovative solutions that enhance performance, reduce costs, and contribute to sustainability. With a commitment to excellence and innovation, we deliver precision-engineered solutions that meet the rigorous quality standards and regulatory requirements of our customers.
Job Summary:
The Sales Administrator plays a crucial role in supporting the Sales team and ensuring the smooth operation of sales activities. This position requires strong organisational skills, attention to detail, and the ability to multitask in a fast-paced environment. The Sales Administrator will collaborate closely with the Sales and Operation teams to provide administrative support, maintain accurate records and assist in achieving sales targets.
Responsibilities:
1. Process Sales Orders: Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as production and logistics to ensure timely order fulfilment.
2. Maintain Customer Database: Update and maintain the Customer database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.
3. Handle Enquiries and Correspondence: Respond to customer enquiries promptly and professionally via email, phone and zoom video conferencing. Provide information about products, pricing, availability, and delivery schedules. Assist in resolving customer queries by coordinating with relevant departments.
4. Production Admin: Create internal demand in the MRP system for the factory when creating new sales orders from customers. Maintain and setup new product codes that will be used in the manufacture of products.
5. Quotation Process: Work with the sales team in creating quotations, gathering engineering data and ensuring the costings from the quotation process are correctly implemented into the MRP system.
6. Assist in Sales Reporting: Prepare and generate sales reports, including sales performance and customer analytics. Provide regular updates on sales metrics to the Sales team and Senior management.
7. Sales Support: Provide administrative support to the sales team. Assist with sales forecasting and budgeting.
8. Maintain Customer Relations: Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction.
Requirements:
· 2 + years in Sales Support or Customer Service roles.
· Third level qualification an advantage but relevant experience will be considered.
. Experience of working within a fast-paced manufacturing environment would be a distinct advantage but not essential.
· Advanced knowledge of Order Processing and ERP systems. Experience with M1 Manufacturing an advantage but training will be provided.
· Advanced knowledge of Microsoft Excel and MS Office suite.
· Excellent written and verbal communication skills with the ability to work effectively in a fast paced and team environment.
· Strong numerical and analytical skills.
· Eagerness to learn and contribute to a dynamic manufacturing environment.
· Professional and friendly demeanour.
Job Type: Full-time
Pay: €30,000.00-€35,000.00 per year
Benefits:
* On-site parking
Experience:
* Sales administration: 2 years (required)
Language:
* English (required)
Work authorisation:
* Ireland (required)
Work Location: In person