Job Title
We are seeking a skilled and experienced Project Manager to join our team on a fixed-term contract basis. This is a fantastic opportunity for a highly motivated individual with a passion for delivering customer success and enhancing customer experience strategies.
About the Role
* This role involves managing projects that will deliver increased revenue operations by implementing solutions that will optimize the organization's processes, leverage data, and enhance overall customer success.
* You will be engaged in a multi-project role with a global scope, spanning both process improvement projects and new products.
* Your key stakeholders will be predominantly based in Europe/EMEA.
Requirements
* A background in customer success/customer solutions and strong knowledge of customer engagement processes.
* Prior experience in sales support operations, customer support operations, customer service delivery, CX (customer experience), or customer strategies/revenue operations.
* Able to work effectively in an agile mindset and adapt easily to change.
* Strong project management skills, preferably with certifications in PMP, Agile, Prince 2, or similar.
Benefits
* Work from home flexibility.
* The opportunity to work on exciting projects with a global scope.
* A competitive salary package.
Additional Information
Please note that this is a fully remote role, and you must be living and based in Ireland for the duration of this role. You must hold EU/EEA citizenship or a valid Irish work visa already.