Role Title:
Enhanced Primary Care Co-ordinator
Role Location:
Naas Road, Dublin
A full-time and permanent position has arisen within Vhi for the role of Enhanced Primary Care Coordinator within the LiveWell service.
The successful candidate will coordinate, implement, and manage high-standard end-to-end administration of the LiveWell services for Vhi corporate and PMI customers. This role requires travel to various client sites and office-based work.
Benefits
* Excellent company Pension
* Health Insurance
* Death in service
* Hybrid working environment
* Income Protection
Role Purpose
* Communicate with sales account managers and corporate customers to explain the medical screening (LiveWell) programme and process, and coordinate programme fulfilment.
* Manage the daily administration related to live screenings.
* Oversee the online booking system, coordinate timelines with corporate customers, and ensure each event is completed successfully.
* Interact remotely with customers attending screenings and coordinate on-site activities with the LiveWell Screening Team, including managing bookings, queries, and reporting.
* Maintain patient files (both electronic and manual) and update the LiveWell tracker to provide feedback on programme delivery.
* Respond to customer inquiries via phone and email.
* Support compliance with JCI standards, SOPs, KPIs, and audits to meet accreditation requirements.
* Promote a culture of quality and safety aligned with Vhi’s values and frameworks.
Skills and Abilities
* Excellent communication and interpersonal skills.
* Strong organizational and planning skills.
* Proficiency in Word, Excel, PowerPoint, and typing skills.
* Attention to detail, accuracy, and good follow-through.
* Self-motivated with the ability to multitask and meet deadlines.
* Valid driver’s license required (travel involved).
* Alignment with Vhi values.
Accessibility and Reasonable Accommodations
If you encounter difficulties accessing any part of this website or need accommodations during the recruitment process, please contact recruitment@vhi.ie. We are committed to providing reasonable accommodations to support your application and interview process.
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