Overview
Scope of Position: Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.
Responsibilities
* Ensure smooth and timely freight process flow
* Ensure accurate and timely data entry into our operational system
* Track and Trace Ocean Export Files and reporting
* Meet compliance at all times to regulations internal and external in accordance with government regulations
* Understand department process flow, and looking for best practices to improve operational efficiency and productivity
* Ensure all customers standard operating procedures in place and updated in the DLSOPs
* Overseas communications, timely responses to emails and requests (internal and external)
* Escalation of problems to Management when necessary
Qualifications
* 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
* Understanding of ocean documentation process a plus
* Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
* Pro-active, strong organizational skills
* Good computer skills (Excel, Word)
* Hazardous Materials certification (preferred)
* Fluent in English
Reporting Structure
* Ocean Export Lead Agent, Supervisor and Manager
Benefits
* Paid Vacation, Holiday, Sick Time
* Health Plan: Medical
* Life Insurance
* Employee Stock Purchase Plan
* Training and Personnel Development Program
* Growth opportunities within the company
* Employee Referral Program Bonus
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
* Industries
Location: Dublin, County Dublin, Ireland
Note: Referrals increase your chances of interviewing at Expeditors by 2x
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