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* Create, refine, and implement reporting tools and dashboards to track and share logistics performance metrics.
* Monitor Logistics KPIs to identify risks and opportunities in service delivery.
* Provide precise analytical insights for the routine oversight of delivery partners and distribution centers.
* Analyze logistics performance data to assess strengths, weaknesses, opportunities, and threats in the supply chain.
* Suggest innovative solutions to improve Logistics operations and procedures.
* Work closely with the Logistics Performance Manager, providing analytical support for strategic decision-making on projects and process enhancement initiatives.
* Improve efficiency and reduce costs for delivery partners and distribution centers.
* Assist the logistics team in refining the customer delivery and returns process.
* Provide root cause analyses of Customs and compliance issues to ensure timely deliveries.
* Conduct quality control reviews for customs documentation related to shipments and returns.
* Maintain regulatory compliance by managing customs and compliance challenges.
* Document and outline comprehensive logistics processes/workflows.
* Manage daily operational discrepancies using established procedures to ensure customer satisfaction and adherence to regulations.
* Represent the Logistics Performance Manager in various meetings and projects as required.
Requirements
* 1-2 years of experience in logistics.
* Proficient in SQL and advanced MS Office, particularly Excel, with the ability to extract and manipulate large data sets.
* Adept at effective communication with individuals at all levels within the organization.
* A deep passion for providing exceptional customer service and ensuring a superior delivery experience.
* An inquisitive and curious mindset.
* Excellent verbal and written communication skills.
Some of our benefits
* Inclusive culture and environment, check out our Glassdoor reviews
* 27 days holiday + bank holidays
* Udemy learning access
* Bonus potential (performance and business-related)
* Up to 25% discount on Very.ie
* More benefits can be found on our career site
How to apply
Please note that the talent acquisition team are managing this vacancy directly, so once you apply, you can expect to hear back from us very shortly.
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