Do you speak HUNGARIAN? Are you from HUNGARY?
We are hiring Content Reviewer-HUNGARIAN for a Social Media giant.
Your key responsibilities:
* Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content.
* Enforcing clients Terms of Use by carefully monitoring reports of abuse on the site.
* Becoming and remaining knowledgeable about client’s products and community standards.
* Using market specific knowledge and insights to find scalable solutions to improve the support of our community of users.
* Gathering, analysing, and utilising relevant data to develop ways to improve the overall user experience.
* Recognising trends and patterns and escalating issues outside the company policy to the global team.
* Identifying inefficiencies in workflows and suggesting solutions.
Skills & Competences:
* Strong personal resilience with the ability to operate in a pressured and fast-paced environment.
* Strong interpersonal skills, verbal, and written communication skills and most importantly – empathy.
* High adaptability and positive approach to challenges.
* Ability to make decisions, prioritise, solve problems, and work as part of a team.
* Effective time management & prioritisation skills.
* Ability to consistently hit KPIs on time.
Language Skills:
* Fluent in HUNGARIAN on the near-native level (C1-C2) in oral and written communication, with in-depth understanding of culture and social trends in the region.
* Advanced level of English (C1).
*If you are not sure about your level of language, we can offer you an assessment.
Contract: Full-time, permanent with Covalen.
Compensation:
* Competitive salary.
* Private healthcare.
* Pension contribution.
* 25 days of annual leave.
* Extensive training and access to CPL's Wellness Programme.
* Tax Saver and Bike-to-Work Scheme.
Working hours:
Day shift: (9:00am to 5:30pm)
OR
Evening shift: (6pm – 2am)
There are no rotations. Monday to Friday, occasionally weekends and bank holidays.
Location: Dublin 18, Sandyford, Dublin South.
*This is an office job. Work from home / remote work is not an option. Employees are classified as essential workers.
IMPORTANT:
· Due to the nature of the role, candidates must be fully confident in dealing with sensitive content.
· Candidates must be eligible to work full-time in Ireland (EU passport / Stamp 4 / Stamp 1G for minimum 12 months or renewable).
What we offer:
* Chance to work within a multicultural and diverse team.
* Great internal opportunities for career progression – employees with good performance can become Quality Auditors, Quality Analysts, Trainers & Team Leads.
* No shift rotations – fixed working schedule.
* Meals on-site, private healthcare, and pension contribution.
* No previous experience required – full training is provided!
If interested, please send your updated CV to sohini.sakssena@cpl.ie and I will assist you through the recruitment process.
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