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Senior solutions engineer - payward services

Kraken
Solutions engineer
Posted: 24 April
Offer description

Building the Future of Crypto
We sell crypto trading, fiat rails, yield, tokenized equities, and compliance to fintechs, neobanks, and institutions so they can offer crypto without building it themselves. Bunq is already live on our stack with multiple other companies in implementation phase. We are scaling the team to match.
The Team
You will join the Solutions Engineering function as a core contributor on our pre‑sales team. You will partner with the sales team, Solutions Architect, and Implementation Manager to run discovery, design winning solutions, and build PoCs that close deals. This is a high‑impact execution role that runs deals end‑to‑end and delivers the technical win alongside sales.
Responsibilities

Run technical discovery with prospective customers alongside sales and our Partner Solutions Lead – map their architecture, constraints, and compliance needs to our product suite (Embed, Ramp, Earn, xStocks, CF Benchmarks).
Surface recurring customer asks and product gaps from your deals and feed them to the Solutions Architect to inform the roadmap.
Design tailored solutions spanning our existing offerings, customizations, bespoke integrations built on top of our platform, or hands‑on work directly in the customer's codebase.
Scope and build proof‑of‑concepts that demonstrate technical feasibility and win the deal.
Own a clean, structured handoff to our Implementation team – delivering PoCs, solution design docs, and knowledge transfer sessions that ensure what was promised gets built.
Execute the pre‑sales playbook – discovery frameworks, solution templates, PoC standards, and handoff runbooks – and contribute improvements back to the team as you learn what works.

Core Qualifications

4+ years in a technical pre‑sales role (solutions engineering or solutions architecture) at a B2B API or infrastructure company.
Proven track record executing the technical pre‑sales motion – discovery, solution design, PoC delivery, and deal‑winning.
Fluency with REST/WebSocket APIs, auth patterns (OAuth, JWT), webhook architecture, and integration debugging.
Experience designing and building complex integrations for technical buyers at fintechs, banks, or neobanks – including customizations and bespoke work.
Strong knowledge transfer skills – you know how to package a solution design so an implementation team can execute it faithfully.
Clear, structured communicator who can run a discovery call, a design review, and a handoff debrief back‑to‑back.
Experience writing RFPs and documenting solution approaches that clearly communicate how our product and our customizations will solve a customer's problem.

Nice to Have

Crypto domain knowledge – trading, custody, KYC, staking, fiat ramp mechanics.
Experience with embedded finance or crypto‑as‑a‑service products.
Experience with Coast and building out proof‑of‑concept sales demos inside Coast.
Hands‑on with AI development tools (Claude Code, Cursor) for rapid prototyping.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
As an equal‑opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
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